Información legal

Privacy policy

This is a translation provided for information purposes. The legally binding version is the Spanish one; in the event of any discrepancy, the Spanish text shall prevail.

I. Privacy and data protection policy

In accordance with the legislation in force, AblaCars (hereinafter, also the Website) undertakes to adopt the necessary technical and organisational measures, according to the level of security appropriate to the risk of the data collected.

Laws incorporated by this privacy policy

This privacy policy is adapted to the Spanish and European regulations in force regarding the protection of personal data on the Internet. Specifically, it respects the following rules:

  • Regulation (EU) 2016/679 of the European Parliament and of the Council of 27 April 2016 on the protection of natural persons with regard to the processing of personal data and on the free movement of such data (GDPR).
  • Spanish Organic Law 3/2018 of 5 December on the Protection of Personal Data and the guarantee of digital rights (LOPD-GDD).
  • Royal Decree 1720/2007 of 21 December, approving the Regulation implementing Organic Law 15/1999 of 13 December on the Protection of Personal Data (RDLOPD).
  • Law 34/2002 of 11 July on Information Society Services and Electronic Commerce (LSSI-CE).

Identity of the controller of personal data

The controller of the personal data collected at ABLACARS RENT A CAR is: ABLA GLOBAL MENORCA, S.L., with Tax ID (NIF): B67795898 and registered in the Commercial Registry with the following registration details: 194/1/IM-7509, whose representative is: Alberto de la Peña Camps (hereinafter, the Controller). Their contact details are as follows:

  • Address: Carrer des Cap Negre, 20A, 07714 Mahón (Polígono), Balearic Islands
  • Contact phone: 696 99 72 70
  • Contact email: info@ablacars.com

Registry of personal data

In compliance with the provisions of the GDPR and the LOPD-GDD, we inform you that the personal data collected by ABLACARS RENT A CAR, through the forms on its pages, will be incorporated and processed in our file in order to facilitate, expedite and fulfil the commitments established between ABLACARS RENT A CAR and the User, or the maintenance of the relationship established in the forms that the latter completes, or to respond to a request or query. Likewise, in accordance with the provisions of the GDPR and the LOPD-GDD, unless the exception provided for in article 30.5 of the GDPR applies, a record of processing activities is maintained that specifies, according to its purposes, the processing activities carried out and the other circumstances established in the GDPR.

Principles applicable to the processing of personal data

The processing of the User's personal data shall be subject to the following principles set out in article 5 of the GDPR and in article 4 et seq. of Organic Law 3/2018:

  • Principle of lawfulness, fairness and transparency: the User's consent will be required at all times, following completely transparent information about the purposes for which the personal data are collected.
  • Principle of purpose limitation: personal data will be collected for specified, explicit and legitimate purposes.
  • Principle of data minimisation: the personal data collected will be only those strictly necessary in relation to the purposes for which they are processed.
  • Principle of accuracy: personal data must be accurate and always kept up to date.
  • Principle of storage limitation: personal data will only be kept in a way that allows the User to be identified for the time necessary for the purposes of their processing.
  • Principle of integrity and confidentiality: personal data will be processed in a way that guarantees their security and confidentiality.
  • Principle of accountability: the controller will be responsible for ensuring that the above principles are met.

Categories of personal data

The categories of data processed at ABLACARS RENT A CAR are only identifying data. Special categories of personal data within the meaning of article 9 of the GDPR are never processed.

Legal basis for the processing of personal data

The legal basis for the processing of personal data is consent. ABLACARS RENT A CAR undertakes to obtain the express and verifiable consent of the User for the processing of their personal data for one or several specific purposes.

The User shall have the right to withdraw their consent at any time. Withdrawing consent will be as easy as giving it. As a general rule, the withdrawal of consent will not condition the use of the Website.

On occasions when the User must or may provide their data through forms to make queries, request information or for reasons related to the content of the Website, they will be informed if completing any of them is mandatory because they are essential for the correct development of the operation carried out.

Purposes of the processing of personal data

Personal data are collected and managed by ABLACARS RENT A CAR with the purpose of facilitating, expediting and fulfilling the commitments established between the Website and the User, or maintaining the relationship established in the forms that the latter completes, or to respond to a request or query.

Likewise, the data may be used for a commercial purpose of personalisation, operation and statistics, and activities related to the corporate purpose of ABLACARS RENT A CAR, as well as for the extraction and storage of data and marketing studies to adapt the Content offered to the User, as well as to improve the quality, operation and navigation of the Website.

At the time the personal data are obtained, the User will be informed about the specific purpose or purposes of the processing to which the personal data will be allocated.

Retention periods of personal data

Personal data will only be retained for the minimum time necessary for the purposes of their processing and, in any case, only for the following period: 1 year, or until the User requests their deletion.

Recipients of personal data

The User's personal data will not be shared with third parties. In any case, at the time the personal data are obtained, the User will be informed about the recipients or categories of recipients of the personal data.

Personal data of minors

In accordance with articles 8 of the GDPR and 7 of Organic Law 3/2018, only those over 14 years of age may give their consent for the lawful processing of their personal data by ABLACARS RENT A CAR. In the case of a minor under 14 years of age, the consent of parents or guardians will be required for the processing, and this will only be considered lawful to the extent that they have authorised it.

Secrecy and security of personal data

ABLACARS RENT A CAR undertakes to adopt the necessary technical and organisational measures, according to the level of security appropriate to the risk of the data collected, so as to guarantee the security of personal data and prevent the accidental or unlawful destruction, loss or alteration of personal data transmitted, stored or otherwise processed, or the unauthorised communication of or access to such data.

The Website has an SSL (Secure Socket Layer) certificate, which ensures that personal data are transmitted securely and confidentially, as the transmission of data between the server and the User, and in feedback, is completely encrypted.

However, because ABLACARS RENT A CAR cannot guarantee the impregnability of the Internet or the total absence of hackers or others who fraudulently access personal data, the Controller undertakes to inform the User without undue delay when a breach of the security of personal data occurs that is likely to entail a high risk to the rights and freedoms of natural persons.

Personal data will be treated as confidential by the Controller, who undertakes to inform of and guarantee, by means of a legal or contractual obligation, that such confidentiality is respected by their employees, associates, and any person to whom they make the information accessible.

Rights arising from the processing of personal data

The User may exercise the following rights recognised in the GDPR and Organic Law 3/2018 against the Controller:

  • Right of access: to obtain confirmation of whether or not ABLACARS RENT A CAR is processing their personal data and, if so, to obtain information about it.
  • Right of rectification: to have their inaccurate or incomplete personal data modified.
  • Right of erasure (the right to be forgotten): to obtain the deletion of their personal data when, among other cases, they are no longer necessary for the purposes for which they were collected.
  • Right to restriction of processing: to restrict the processing of their personal data in the cases provided for by the regulations.
  • Right to data portability: to receive their personal data in a structured, commonly used and machine-readable format, and to transmit it to another controller.
  • Right to object: that the processing of their personal data not be carried out or that it cease.
  • Right not to be subject to a decision based solely on automated processing, including profiling, unless current legislation provides otherwise.

The User may exercise their rights by means of written communication addressed to the Controller with the reference RGPD-ablacars.com, specifying their identifying data, the specific request, the address for notifications, the date, the signature and supporting documentation. This request may be sent to:

  • Postal address: Carrer des Cap Negre, 20A, 07714 Mahón (Polígono), Balearic Islands
  • Email: info@ablacars.com

Links to third-party websites

The Website may include hyperlinks or links that allow access to third-party websites other than ABLACARS RENT A CAR, and which are therefore not operated by ABLACARS RENT A CAR. The owners of such websites will have their own data protection policies, being themselves, in each case, responsible for their own files and their own privacy practices.

Complaints to the supervisory authority

In the event that the User considers that there is a problem or infringement of the regulations in force in the way their personal data are being processed, they will have the right to effective judicial protection and to lodge a complaint with a supervisory authority, in particular in the State of their habitual residence, place of work or place of the alleged infringement. In the case of Spain, the supervisory authority is the Spanish Data Protection Agency (https://www.aepd.es/).

II. Acceptance and changes to this privacy policy

It is necessary that the User has read and agrees to the conditions on the protection of personal data contained in this Privacy Policy, as well as that they accept the processing of their personal data so that the Controller can proceed with it in the manner, for the periods and for the purposes indicated. Use of the Website implies acceptance of its Privacy Policy.

ABLACARS RENT A CAR reserves the right to modify its Privacy Policy, at its own discretion, or motivated by a legislative, jurisprudential or doctrinal change of the Spanish Data Protection Agency. The User is advised to consult this page periodically to be aware of the latest changes or updates.

Web analytics

If the user accepts analytical cookies, we may use Google Analytics to obtain aggregated website usage statistics. Google acts as a technology provider. These measurements are only activated after the user’s consent and can be rejected from the cookie banner.

Contact by WhatsApp